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How to Be a Courteous Shopper: 15 Things to Avoid

Shopping for groceries might not be the most exciting part of your week, but how you behave in those aisles can make a big difference to everyone around you. The importance of basic courtesy cannot be overstated, as grocery shopping can become a "full-contact sport" during busy periods.

You don't need to dress up or use formal manners while picking up your weekly essentials, but following some simple guidelines can make the experience better for everyone. Here are some common behaviors to avoid during your next shopping trip.

Related: 8 Tricks to Help You Go Grocery Shopping Less Often

1. Being mindful of aisle flow

Grocery Etiquette
In the same way drivers follow road rules, shoppers should be conscious of the flow in store aisles. Stay to the right when moving through an aisle, avoid sudden stops or direction changes, and ensure carts aren’t blocking others. If you run into a friend and want to catch up, step aside rather than block the path for other customers trying to shop.

2. Handling products responsibly

Grocery Etiquette
In today's health-conscious world, it's particularly important to limit touching items you don't intend to purchase. Avoid opening packages to smell or taste products unless you're committed to buying them. Use produce bags or other barriers when selecting fruits and vegetables, and try to minimize handling food items unnecessarily. 

3. Keeping conversations brief

You may run into someone you know while shopping at the grocery store, but a long catch-up should be reserved for another occasion. If you’re stopping to chat, it’s best to move to an area that doesn’t obstruct others. The middle of a busy aisle or right in front of the produce section isn’t the best place for an extended conversation. Remember that the grocery store isn't the place for lengthy catch-ups – save the detailed life updates for another time. 

4. Making decisions efficiently

Grocery Etiquette
There is nothing wrong with taking time to select the right items, but excessive deliberation can create headaches for others around you at the store. Obviously, reviewing for quality is very important, however, you should understand that standing in front of a particular section for several minutes can make it difficult for others to access the information they need. Be conscious of other shoppers waiting to access the same section. Make your selections thoughtfully but efficiently to keep things moving.

5. Using self-checkout wisely

Grocery Etiquette
Self-checkout lanes work best for small purchases – around ten items or less. When you bring a full cart to these stations, especially with items requiring special codes or weighing, you slow down what should be a quick process. Think of self-checkout as another type of express lane and keep purchases limited to a manageable number to avoid holding up others.

6. Avoiding last-minute delays

If you realize you forgot something after reaching the checkout, it’s best to know exactly where to find it before stepping away. It’s understandable to make a quick dash for a missing item, but taking too long or wandering through multiple aisles can hold up the line and inconvenience other shoppers. If you must go back for an item, know exactly where it is and return quickly. Your fellow shoppers will appreciate your consideration.

Related: 16 Unique Grocery Store Innovations That Will Delight You

7. Giving others personal space

Standing too close to others, whether browsing shelves or waiting in line, can make people uncomfortable. Allow enough space for others to move freely and complete their purchases without feeling rushed or crowded. Don't hover so closely that people feel rushed, and provide privacy when someone is entering their PIN at the register.

8. Putting items back properly

Grocery Etiquette
If you change your mind about something in your cart, don't abandon it on a random shelf. This is especially important for refrigerated or frozen items that can spoil. Moreover, it creates extra work for employees. Instead of leaving them behind at random spots, hand unwanted items to a store worker or return them to their correct location.

9. Eating food before paying for it

It might seem like no big deal to snack on something while shopping, especially if you intend to pay for it. However, this habit creates unnecessary problems for grocery store staff. When a half-empty bag or a sticky wrapper is handed to the cashier, it adds extra hassle and mess to their job. Beyond that, it sets a bad example for others and creates an environment where rules are casually bent. The best practice? Wait until you’ve paid before opening anything—it’s simply the right thing to do.

10. Yelling at employees

If an item is out of stock or prices seem higher than expected, taking out frustration on store employees is never the answer. The people working at the grocery store aren’t the ones setting prices or controlling inventory levels. Treating them with respect not only makes their jobs easier but also helps maintain a positive atmosphere in the store. A little patience and kindness go a long way, and if there’s an issue, calmly asking for assistance is always the better approach.

11. Not returning your cart

Grocery Etiquette
Leaving your shopping cart in the middle of the parking lot may save you a few extra steps, but it creates unnecessary work for employees and can be a real inconvenience for other shoppers. Stray carts block parking spaces, roll into cars, or even cause safety hazards. Returning the cart to its designated area only takes a moment and keeps the lot organized for everyone. On days with bad weather, it’s an especially considerate thing to do for the employees to retrieve them.

12. Cutting in line

Grocery Etiquette
Waiting in line isn’t anyone’s favorite activity, but trying to skip ahead of others is one of the quickest ways to upset fellow shoppers. Whether at the checkout, the deli, or even the bakery counter, everyone has to wait their turn. Even if you have only a few items, asking to cut ahead can still be frustrating for those behind you. Sticking to the order of the line keeps things fair and prevents unnecessary tension.

13. Letting your kids run wild

Grocery Etiquette
Bringing kids to the grocery store is completely normal—after all, it’s a great opportunity for them to learn how to shop. But that doesn’t mean they should be allowed to sprint through aisles, climb on shelves, or grab items off the shelves at random. Parents should keep an eye on their children and ensure they aren’t disrupting other shoppers. Giving them small tasks, like picking out produce or helping with the shopping list, can keep them engaged and make the trip smoother for everyone.

14. Reaching over other shoppers

Patience is everything when shopping, especially when someone is blocking the item you need. Instead of reaching over them or squeezing into their personal space, wait for them to finish or politely ask if they mind moving. In a crowded store, everyone deserves a bit of space to shop comfortably. Being mindful of others’ personal boundaries makes for a better shopping experience all around.

Related: 14 Grocery Store Signs to Make Your Shopping Funnier!

15. Abusing the express lane

Grocery Etiquette

The express checkout lane is designed to make shopping faster for those with only a few items. Bringing a full cart to this line slows down the process and frustrates others. Some shoppers even try to bend the rules by treating multiple identical items as one, but that doesn’t make it any less inconsiderate.

If a checkout line specifies a limit of 10 items or fewer, it’s important to respect that rule. While waiting in line can be frustrating, everyone is in the same situation, and disregarding the limit only adds to the frustration of others. If you have more than the allowed number of items, it’s better to find a regular checkout line instead of holding up those who are following the rules.

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